Privacy Policy

1. Introduction

This Privacy Policy explains how KriyaX ("we," "our," or "us") collects, uses, and discloses personal information when you use our gym management software ("Platform") and the rights you have in relation to your personal data. By accessing or using our Platform, you agree to this Privacy Policy.

2. Information We Collect

2.1 Personal Information

Account Information: When you register for an account, we collect personal details such as your name, email address, phone number, and organization details.

Payment Information: We collect payment details, such as credit/debit card/net banking information, to process transactions.

2.2 Non-Personal Information

Usage Data: We collect information about how you use the Platform, including your IP address, browser type, operating system, pages visited, and time spent on the Platform.

Device Information: We may collect information about the device you use to access the Platform, including hardware model, operating system, and unique device identifiers.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Improve Our Services: To operate, maintain, and enhance the features and functionality of the Platform.
  • To Process Transactions: To process payments and manage subscriptions.
  • To Communicate with You: To send you updates, newsletters, marketing communications, and respond to your inquiries.
  • To Ensure Security: To monitor and enhance the security of the Platform and protect against fraudulent or unauthorized activities.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

4. Sharing and Disclosure of Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in providing and supporting our services, such as payment processors, hosting providers, and customer support.
  • Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  • With Your Consent: We may share your information with third parties if you have given us your consent to do so.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access and Correction: You have the right to access and update your personal information.
  • Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Deletion: You can request the deletion of your personal information, subject to certain exceptions.
  • Opt-Out: You can opt out of receiving marketing communications from us at any time.

To exercise these rights, please contact us at support@kriyax.app.

8. Children's Privacy

Our Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Platform. Your continued use of the Platform after the changes take effect constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@kriyax.app