Refund Policy

1. General Policy

Refunds are generally not provided, except as required by law or at the Provider's discretion in special circumstances.

2. Refund Request Process

To request a refund, please contact our support team at support@kriyax.app

When requesting a refund, please include the following information:

• Your name and contact information
• A description of the issue or reason for the refund request
• Any supporting documentation or evidence

3. Processing Time

Refunds, if approved, will be processed within 7-21 Business Days of approval. The refunded amount will be credited to the original payment method used for the purchase.

4. Disputes and Chargebacks

In the case of a dispute or chargeback, we encourage customers to contact us directly to resolve the issue amicably. Chargebacks without prior contact may lead to the suspension of the account.

5. Changes to Refund Policy

We reserve the right to modify this refund policy at any time. Changes will be communicated via email or through our platform. The latest version of the refund policy will be available on our website.