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Proactive Intimations

Right message. Right time. Right channel. KriyaX keeps members and teams in sync with in-app notifications, WhatsApp, and email summaries across every module—so nothing slips.

Proactive Intimations across channels

Why Proactive Intimation

Multi-channel communications that drive timely actions—renew, attend, pay, engage.

Never Miss Renewals

Automated nudges for expiring packages with smart follow-ups and payment links.

Reduce No-Shows

Class reminders, waitlist pings, and geofenced check-in prompts at the right time.

Faster Collections

Dues reminders, one-tap pay links, aging escalations, and payment confirmations.

Always-On Visibility

Daily/weekly email digests for owners & managers: KPIs, risks, and next best actions.

How It Works

Event-driven alerts with smart routing and measurable outcomes.

1. Detect

Triggers from every module—renewals, dues, low attendance, no-shows, AMC due, stock low.

2. Prioritize

Score by impact & urgency (e.g., high-value members, aging invoices, class capacity).

3. Orchestrate

Choose channel per user preference & cost—In-app, WhatsApp, Email (fallback & escalation).

4. Deliver & Escalate

Auto-retries, quiet hours, and branch-aware routing to managers when needed.

5. Measure & Learn

Track opens, clicks, attendance, payments—optimize templates and timing.

What Gets Intimated

End-to-end alerts for Members, Classes, Finance, Ops, and Teams.

Members & Retention

Renewals due, churn risk, birthdays/anniversaries, visit-frequency nudges, upsell suggestions.

Classes & Capacity

Class reminders, no-show recovery, top/bottom classes, instructor schedule changes, waitlist pings.

Finance

Payment due/overdue, partial payments, refunds/credit notes, reconciliations, tax filings windows.

Operations & Maintenance

AMC & warranty expiries, ticket SLAs, stock low, geo-fenced attendance compliance.

Sales & Campaigns

Lead follow-ups due, SLA breaches, campaign ROAS updates, online vs offline performance.

Controls & Compliance

Quiet hours, opt-in/opt-out, frequency caps, templates with personalization tokens, multi-language.

Impact at a Glance

Track how communication moves the needle. (Illustrative figures.)

+18%

On-time Renewals

With renewal playbooks

42%

Message Response Rate

Across WhatsApp + In-app

-25%

No-Shows

With reminder + fallback

-5 days

Collections Cycle

Dues reminders + links

Frequently Asked Questions

Everything about channels, controls, and delivery.

Which channels are supported?

In-app notifications, WhatsApp (via your connected provider/BSP), and email. You can enable one or all and set priority & fallback per audience.

How do you prevent spam?

Use quiet hours, frequency caps, deduplication, and contact-policy rules. Members can opt-in/out per channel; staff alerts route branch-wise.

Can we personalize messages?

Yes—use tokens like {{member_name}}, {{branch_name}}, {{class_time}}, {{due_amount}} and multi-language templates per audience.

What about costs & deliverability?

Channel costs (e.g., WhatsApp) are visible in reports; we track delivery, reads, clicks, and downstream actions like check-ins and payments.

Do you support multiple branches?

Absolutely—branch-aware playbooks, manager escalations, and region/city filters for digests keep multi-location teams coordinated.

Automate the Follow-ups that Matter

From renewals to no-shows to AMC—KriyaX keeps everyone informed and on track.